Return Policy

At Rezzy Racing, we want you to be completely satisfied with your purchase. If for any reason you are not fully satisfied, we're here to help.

Return Eligibility

We accept returns within 30 days of the delivery date for orders placed within the United States.

To qualify for a return, items must:

  • Be unused, uninstalled, and in their original condition.

  • Be returned in the original packaging with all accessories, hardware, manuals, and labels included.

  • Be accompanied by a receipt, order confirmation, or other proof of purchase.

Returns requested more than 30 days after delivery will not be accepted.

How to Start a Return

To request a return, please contact info@rezzyracing.com and include:

  • Your order number or proof of purchase.

  • The item(s) you wish to return.

  • The reason for the return.

If requested, please also provide clear photographs of the product and packaging.

Once your request has been reviewed and approved, we will provide return authorization along with the appropriate return instructions.

Returns sent without prior authorization will not be accepted.

Return Address

Rezzy Racing
6793 Narcoossee Rd. Ste. 330
Orlando, FL 32822
United States

Return Shipping

Customers are responsible for return shipping costs for standard returns unless the return is due to our error or an approved warranty claim.

For eligible U.S. returns, Rezzy Racing may provide a prepaid return shipping label. If a prepaid label is provided:

  • Standard-size items are subject to a $12.50 flat-rate return shipping fee, which will be deducted from the refund.

  • Oversized or heavyweight items, including complete wheel sets and other large products, are subject to the actual return shipping cost. The applicable shipping cost will be communicated before the return is authorized.

Return shipping is provided at no cost only when:

  • An incorrect item was shipped by Rezzy Racing.

  • The product qualifies for an approved warranty claim.

  • The item was damaged during shipping.

Original shipping charges are non-refundable unless the return is the result of our error.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive a damaged, defective, or incorrect item, contact info@rezzyracing.com as soon as possible.

To help us evaluate your claim, please include:

  • Your order number.

  • A description of the issue.

  • Clear photographs of the product.

  • Clear photographs of the shipping package, if applicable.

We will review your claim and determine the appropriate resolution, which may include a replacement, repair, refund, or prepaid return shipping label.

Exchanges

If you would like to exchange an item for a different product, size, or color, the fastest option is to return the eligible item and place a new order.

If you need assistance selecting the correct replacement, our customer support team will be happy to help.

Non-Returnable Items

The following items are not eligible for return:

  • Final sale or clearance items.

  • Custom-made or personalized products.

  • Gift cards.

  • Personal care or beauty products.

  • Hazardous materials or flammable liquids.

  • Products that have been installed, used, modified, damaged through misuse, crash damage, improper installation, or lack the original packaging, accessories, or components.

International Orders

Customers outside the United States must contact Rezzy Racing before returning any product.

To initiate a return, please email info@rezzyracing.com and include:

  • Your proof of purchase or order number.

  • The name of the authorized dealer or distributor from whom the product was purchased (if applicable).

  • The reason for the return.

  • Clear photographs of the product, if requested.

Rezzy Racing will review your return request and provide the appropriate return instructions based on your location and the authorized dealer or distributor from whom the product was purchased.

Depending on your location, you may be instructed to return the product to the authorized dealer, a regional distributor, or directly to Rezzy Racing.

European Union Customers

Rezzy Racing offers customers within the European Union a 28-day return period from the date of delivery, provided the returned product meets all eligibility requirements outlined in this policy.

Brazil Customers

Customers in Brazil must contact Rezzy Racing before returning any product. Depending on where the product was purchased, you may be instructed to work directly with the authorized dealer or distributor, or Rezzy Racing may process the return directly.

International Return Shipping

Unless the return is due to an incorrect item shipped by Rezzy Racing, an approved warranty claim, or a product damaged during shipping, customers are responsible for all return shipping costs.

Customers are also responsible for any customs duties, import taxes, brokerage fees, or other charges associated with returning a product unless otherwise required by applicable law.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved or rejected.

If approved:

  • Refunds will be issued to the original payment method.

  • Please allow up to 10 business days for the refund to be processed.

  • Your financial institution may require additional processing time before the funds appear in your account.

If more than 15 business days have passed since your refund was approved, please contact info@rezzyracing.com.

Questions

If you have any questions regarding returns, refunds, exchanges, or our policies, please contact us:

Rezzy Racing
6793 Narcoossee Rd. Ste. 330
Orlando, FL 32822
United States

Email: info@rezzyracing.com