Refund policy

At Rezzy Racing, we are committed to providing a fair and transparent refund process. Please review the information below regarding refund eligibility and processing.

Refund Eligibility

Refunds are issued only after a returned item has been received, inspected, and approved by Rezzy Racing.

To be eligible for a refund:

  • The return must comply with our Return Policy.

  • The returned product must be received in the condition required by our Return Policy.

  • The item must not fall within our list of non-returnable products.

Refunds will not be issued for products that do not meet our return requirements.

Refund Processing

Once your returned item has been received and inspected, we will notify you by email whether your refund has been approved or rejected.

If approved:

  • Your refund will be issued to the original payment method used for the purchase.

  • Please allow up to 10 business days for the refund to be processed after approval.

  • Depending on your bank or credit card provider, additional processing time may be required before the funds appear in your account.

If more than 15 business days have passed since your refund was approved and you have not received your refund, please contact us at info@rezzyracing.com.

Shipping Charges

Original shipping charges are non-refundable unless the return is the result of:

  • An incorrect item shipped by Rezzy Racing.

  • A product damaged during shipping.

  • An approved warranty claim.

For standard returns, any applicable prepaid return shipping label fees will be deducted from the refund, as outlined in our Return Policy.

Partial Refunds

Rezzy Racing reserves the right to issue a partial refund if a returned item:

  • Is returned with missing parts, accessories, manuals, or original packaging.

  • Shows signs of use, installation, damage, or alteration beyond what is necessary to inspect the product.

  • Does not fully comply with the conditions outlined in our Return Policy.

If a partial refund is applicable, we will notify you before processing the refund.

Non-Refundable Items

Refunds are not available for:

  • Final sale or clearance items.

  • Custom-made or personalized products.

  • Gift cards.

  • Personal care or beauty products.

  • Hazardous materials or flammable liquids.

  • Products that have been installed, used, modified, damaged through misuse, crash damage, or improper installation.

Canceled Orders

Orders canceled before shipment will be refunded in full.

If an order has already shipped, it must be handled in accordance with our Return Policy.

International Orders

Refunds for international orders are processed after the returned product has been received, inspected, and approved.

Any customs duties, import taxes, brokerage fees, or other charges paid to governmental authorities or third parties are non-refundable unless required by applicable law.

Depending on where the product was purchased, refunds may be processed by Rezzy Racing or by the authorized dealer or distributor that originally sold the product.

Warranty Claims

Approved warranty claims may result in a repair, replacement, store credit, or refund, at Rezzy Racing's sole discretion and in accordance with our Warranty Policy. A refund is not guaranteed for every approved warranty claim.

Contact Us

If you have any questions regarding your refund, please contact us:

Rezzy Racing
6793 Narcoossee Rd. Ste. 330
Orlando, FL 32822
United States

Email: info@rezzyracing.com