Warranty Policy

At Rezzy Racing, we stand behind the quality of our products and are committed to providing exceptional customer service. If you believe your product has a manufacturing defect, we are here to help.

Warranty Claims (United States)

To initiate a warranty claim, please contact our customer support team at info@rezzyracing.com with the following information:

• Your order number or original proof of purchase.

• A detailed description of the issue.

• Clear photographs of the product showing the claimed defect.

• Any additional information that may help us evaluate your claim.

Providing complete information and clear images will help us process your warranty request as quickly as possible.

Warranty Evaluation

All warranty claims are reviewed on a case-by-case basis. Rezzy Racing reserves the right to inspect the product before approving a warranty claim.

In some cases, we may require the product to be returned to us for inspection before a final decision is made. Customers should not return any product without receiving prior authorization and return instructions from Rezzy Racing.

Warranty Coverage

This warranty covers manufacturing defects in materials and workmanship under normal use.

If your claim is approved, Rezzy Racing may, at its sole discretion:

• Repair the product;

• Replace the product with the same item or an equivalent product of equal value if the original is no longer available; or

• Provide another appropriate remedy as permitted by applicable law.

Warranty replacements do not extend or restart the original warranty period.

Warranty Requirements

To qualify for warranty coverage:

• The product must have been purchased from Rezzy Racing or an authorized dealer.

• The product must have been installed, maintained, and used according to the manufacturer's recommendations and intended purpose.

• The customer must provide the original receipt or proof of purchase.

Warranty Exclusions

This warranty does not cover damage or failures resulting from:

• Incorrect or improper installation.

• Misuse, abuse, neglect, or improper maintenance.

• Racing accidents, crashes, impacts, or collisions.

• Normal wear and tear, including cosmetic wear, scratches, fading, or discoloration.

• Modifications, alterations, or repairs performed by unauthorized persons.

• Damage caused by improper storage or transportation.

Limitation of Warranty

Rezzy Racing's warranty is limited solely to the repair or replacement of eligible products. Rezzy Racing shall not be liable for any indirect, incidental, special, or consequential damages, including labor costs, installation costs, loss of use, transportation expenses, or any other related costs arising from the use or inability to use the product.

If you have any questions regarding your warranty, please contact us at info@rezzyracing.com before returning any product.

 

Warranty Claims (International Customers)

Customers outside the United States must contact Rezzy Racing to initiate the warranty process by emailing info@rezzyracing.com.

To help us evaluate your claim, please include:

• Your original proof of purchase.

• The name of the authorized dealer or distributor from whom the product was purchased.

• A detailed description of the issue.

• Clear photographs of the product showing the claimed defect.

Rezzy Racing will review your warranty claim in accordance with this Warranty Policy. Depending on your location and the authorized dealer or distributor from whom the product was purchased, you may be instructed to work directly with the dealer or distributor, or we may handle the warranty claim directly.

If additional inspection is required, Rezzy Racing may request that the product be returned before a final warranty determination is made. Customers should not return any product without prior authorization.

If the warranty claim is approved, the product will be repaired, replaced with the same item, or replaced with an equivalent product, at Rezzy Racing's sole discretion and in accordance with this Warranty Policy.

Warranty Requirements

To qualify for warranty coverage:

• The product must have been purchased from Rezzy Racing or an authorized Rezzy Racing dealer or distributor.

• The product must have been installed, maintained, and used according to the manufacturer's recommendations and intended purpose.

• The customer must provide the original receipt or proof of purchase.

Warranty Exclusions

This warranty does not cover damage or failures resulting from:

• Incorrect or improper installation.

• Misuse, abuse, neglect, or improper maintenance.

• Racing accidents, crashes, impacts, or collisions.

• Normal wear and tear, including cosmetic wear, scratches, fading, or discoloration.

• Modifications, alterations, or repairs performed by unauthorized persons.

• Damage caused by improper storage or transportation.

• Damage resulting from the use of incompatible parts or accessories.

• Products purchased from unauthorized sellers or without valid proof of purchase.

Rezzy Racing reserves the right to deny any warranty claim that does not meet the requirements outlined in this Warranty Policy.